To complete your return, we require a receipt or proof of purchase. Customers are responsible for total shipping cost (original shipment and return) of merchandise at their own expense unless notified otherwise. Merchandise is not eligible for refund if it has been ridden, worn, used, abused or damaged in any way. Merchandise must be received in 100% new, re-sellable condition. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. We carry out our brands' returns policy only) (Please refer to the product page of the product you've purchased and check that particular returns tab. Note some brands qualify for a 30 day return guarantee. However this time period may be extended or shortened depending on your product manufacturer. If 7 days have gone by since the arrival of your purchase unfortunately we can't offer you a refund or exchange. If you are unsatisfied with your purchase we will gladly accept your returned item. (If your purchase is a pre-order we don't charge any fee for cancel) If your product has already shipped but not reached you then you'll be subject to a 15% - 30% restocking fee and any additional shipping fee.
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